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Tel: (520) 542-2044

PRECISION NEURO RECOVERY

Expert neurological care- within your reach.

PRECISION NEURO RECOVERY

Expert neurological care- within your reach.

Meet Our Provider

Dr. Roland Hamilton, Jr.

Dr. Hamilton is a board-certified Neurologist and Fellowship-trained Neurophysiologist. He earned his medical degree from Robert Wood Johnson Medical School/University of Medicine & Dentistry of New Jersey and completed his Neurology residency and Neurophysiology fellowship at the Medical University of South Carolina, where he participat

Dr. Hamilton has worked as a Neurohospitalist in Metropolitan Atlanta, GA, and has provided telemedicine neurology services. He also works as a neurology expert witness, conducting independent medical examinations and providing medical case reviews, depositions, and trial testimony for attorneys, insurance companies, and other involved parties

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Our Services

Vestibular and Concussion Testing (VNG)

Comprehensive testing to evaluate balance, dizziness, and inner ear function, commonly used after concussions or head injuries to help guide diagnosis and treatment planning.

Neurological Evaluation

A detailed neurological assessment following head, neck, or nervous system injury to identify symptoms, assess function, and determine appropriate next steps for care and recovery.

Follow-Up & Recovery

Care focused on monitoring progress, adjusting treatment plans as clinically appropriate, and supporting neurological recovery during the course of treatment to promote functional improvement and symptom management.

Medication Management

Careful evaluation, prescription, and ongoing monitoring of medications used to support neurological symptom control and recovery, with adjustments made as needed to ensure effectiveness and safety.

Privacy Policy

This Notice of Privacy Practices describes how Precision Neuro Recovery (PNR) collects, uses, and discloses your personal information, including Protected Health Information (PHI) and other Personally Identifiable Information (PII), and your rights regarding this information. PNR is committed to protecting your privacy in compliance with the Health Insurance Portability and Accountability Act (HIPAA), state privacy laws, and carrier policies for SMS communications. Please review this notice carefully.

1. Personal Information We Collect

a. Protected Health Information (PHI)

PHI is individually identifiable health information, a subset of Personally Identifiable Information (PII), that we create, receive, or maintain about you in connection with your health, treatment, or payment for healthcare services. PHI is protected under HIPAA and includes:

Medical records (e.g., diagnoses, treatment plans).
Treatment details (e.g., health session notes, therapy records).
Billing information (e.g., insurance claims, payment records).
Communications (e.g., video calls, SMS appointment reminders linked to health services). This applies to PHI in all forms (electronic, paper, verbal) across PNR’s operations in Arizona, and future expansion states.

b. Non-PHI Personal Information (PII)

We collect other PII that identifies you but is not directly tied to your health, treatment, or payment, and thus not subject to HIPAA unless linked to health data. This non-PHI PII includes:

Contact details (e.g., name, email address, phone number, mailing address).
Demographic information (e.g., date of birth, gender).
Website usage data (e.g., IP address, browser type, cookies for analytics).
SMS opt-in consent (e.g., permission to send appointment reminders). We collect this information when you interact with our website, forms, or services (e.g., submitting a contact form, opting into SMS).

2. How We Use Your Personal Information

We use your personal information, including PHI and non-PHI PII, for the following purposes, as permitted or required by law:

a. For Treatment

PHI: We use PHI to provide, coordinate, and manage your health care, including telehealth and in-person services.
Examples: Sharing your treatment plan with PNR providers or consulting specialists.
Non-PHI PII: We use contact details to schedule appointments or communicate with you.

b. For Payment

PHI: We use PHI to bill and collect payment for services, including insurance claims.
Examples: Submitting PHI to your insurer or verifying payment eligibility.
Non-PHI PII: We use billing addresses for payment processing.

c. For Health Care Operations

PHI: We use PHI to operate our practice, improve quality, and comply with regulations.
Examples: Conducting quality assessments, training staff, auditing HIPAA compliance.
Non-PHI PII: We use website analytics to improve user experience.

d. For Website Functionality and Communication

Non-PHI PII: We use contact details and website data to manage inquiries, send newsletters (with consent), or enhance website performance.
Examples: Responding to form submissions, tracking site visits via cookies (per our cookie policy).

e. Disclosures to Others

We may disclose your personal information to:

Other Providers: PHI shared with healthcare providers involved in your care (e.g., referring physicians).
Business Associates: PHI and non-PHI PII shared with vendors (e.g., RingCentral for SMS, health platforms, website hosts) .
Public Health and Safety: PHI disclosed to prevent serious threats or for public health activities (e.g., disease reporting).
Health Oversight: PHI shared with agencies overseeing healthcare compliance.
As Required by Law: PHI and non-PHI PII disclosed to comply with federal, state, or local laws (e.g., court orders, abuse reporting).
SMS Communications: With your consent, contact details used for SMS reminders (see Section 7).
Note: We do not sell your personal information or share it for marketing without your authorization.

f. With Your Consent or Authorization

For uses or disclosures not covered above, we will obtain your written authorization (e.g., research, third-party sharing).
You may revoke authorization in writing at any time, except for actions already taken.

3. When We Need Your Authorization

We will not use or disclose your personal information without your written authorization, except as described in this notice or permitted by law. Examples requiring authorization include:

Sharing neurology notes (unless for treatment, payment, or operations).
Using PHI for marketing or fundraising (PNR does not do this without consent).
Disclosing PHI to third parties not involved in your care.

4. Your Privacy Rights

You have the following rights regarding your personal information:

a. Right to Access

Request a copy of your medical records, billing information, or other personal data.
Submit a written request to our Privacy Officer (Section 9). We will respond within 30 days, with possible extensions per HIPAA.

b. Right to Amend

Request corrections to inaccurate or incomplete personal information.
Submit a written request with the reason. We may deny requests in certain cases (e.g., if accurate).

c. Right to an Accounting of Disclosures

Request a list of disclosures made of your PHI (excluding treatment, payment, or operations).
One free accounting per 12-month period; additional requests may incur a fee.

d. Right to Confidential Communications

Request alternative methods or locations for communications (e.g., email instead of phone) at (520) 542-2044.

e. Right to a Copy of This Notice

Receive a paper or electronic copy at any time.
Access it at https://precision-neurorecovery.com/

5. Your Choices

Opt-Out of Marketing: PNR does not use personal information for marketing without authorization. You may opt-out of future marketing communications.
SMS Communications: Opt-in to SMS reminders or updates; opt-out by replying “STOP”.

6. Our Responsibilities

HIPAA Compliance: We maintain the privacy and security of your PHI and notify you of breaches, per HIPAA. We use HIPAA compliant EHR and software to protect your personal information. Let us know via the provided email address if you need to give your written authorization for disclosures not covered in the privacy policy. If you believe your privacy rights have been violated, please contact us right away via phone or email.
Safeguards: We use physical, technical, and administrative safeguards.
Business Associates: Vendors sign HIPAA-compliant agreements.
State Laws: We comply with state laws.
Multi-State Operations: We ensure PHI protection in all operational states.

7. Special Provisions for health and SMS

Health:
- PNR provides both in-person and virtual neurology services using HIPAA-compliant platforms.
- PHI in telehealth (e.g., video, chat) is protected with encryption and access controls.
- Use a secure device, connection, and private location for sessions.

SMS Communications:
- With your consent, we send SMS for appointment reminders, billing, or treatment updates.
- SMS Consent: Consent is obtained during onboarding or via written authorization. SMS consent is not shared with third parties or affiliates for marketing purposes.
- Opt-Out: Reply “STOP” to any SMS or contact our Privacy Officer to unsubscribe.

8. Accessibility

PNR ensures this notice is accessible, per the Americans with Disabilities Act (ADA).
Contact us for website or policy access assistance at (520) 542-2044.

9. Contact Information

For questions, requests, or complaints, contact us at :

Phone: (520) 542-2044

10. Changes to This Notice

We may update this notice to reflect changes in practices or legal requirements.
Updates will be posted at https://precision-neurorecovery.com/ and in our offices.

11. Complaints

Submit complaints in writing. We will investigate and respond within 30 days.
PNR will not retaliate against you for filing a complaint.

Acknowledgment: By receiving care from PNR, you acknowledge receipt of this Notice of Privacy Practices. For a copy or assistance, contact our Privacy Officer.

Terms and Conditions of Use

1. Acceptance of Terms

By accessing or using the website, health services, mobile applications, or patient portals of Precision Neuro Recovery (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Acceptance is indicated by actions such as creating an account, scheduling an appointment, or using the Services. If you do not agree to these Terms, you may not use the Services.

2. Use of Services

Precision Neuro Recovery (“PNR”) provides specialized neurological care, including but not limited to clinical consultations, diagnostic evaluation, treatment planning, and medication management, through appropriately licensed healthcare providers during authorized health sessions. Care is delivered in accordance with applicable professional standards and within the scope of each provider’s licensure. Information regarding our providers and credentials is available at https://precision-neurorecovery.com/

The Services are not intended for medical emergenciesor situations requiring immediate, in-person intervention. If you experience a medical emergency, sudden neurological deterioration, or any condition requiring urgent care, you should immediately contact 911 or proceed to the nearest emergency department.

You agree to use the Services only while physically located in a state where PNR providers are licensed to practice at the time care is rendered. PNR currently provides services in jurisdictions where its providers are duly licensed and authorized to practice, and may expand to additional states in the future as permitted by law. The list of licensed jurisdictions is maintained and updated at https://precision-neurorecovery.com/. Unauthorized use of the Services—including accessing care from an unlicensed jurisdiction, providing inaccurate or incomplete health information, or interfering with communications or data systems—may result in suspension or termination of access.

By using the Services, you consent to receiving neurological care and acknowledge the potential benefits and risks associated with such care. Certain Services may be provided through telehealth or other technology-enabled modalities, which may involve limitations when compared to in-person encounters. When receiving Services via telehealth, you are responsible for maintaining adequate internet access, compatible devices, and functionality necessary to participate through PNR’s communication platforms.

PNR is not responsible for outcomes resulting from patient non-adherence to treatment recommendations, inaccurate information provided by the patient, or circumstances beyond PNR’s reasonable control, including internet disruptions or service interruptions involving HIPAA-compliant third-party platforms (such as healthcare software or SMS delivery systems). Services provided pursuant to a medical lien agreement may involve delayed payment and coordination with legal counsel, as further described in Section 18.

PNR’s care team includes licensed neurologists and other qualified clinical providers, who deliver services within their respective scopes of practice and licensed jurisdictions. By using the Services, you acknowledge that PNR providers are appropriately qualified to deliver the neurological care offered.

3. Privacy Policy

PNR is committed to accessibility and complies with the Americans with Disabilities Act (ADA). Patients requiring reasonable accommodations may contact PNR at (520) 542-2044 for assistance.

Your use of the Services is governed by PNR’s Privacy Policy, available at https://precision-neurorecovery.comand through our patient portals. The Privacy Policy explains how PNR collects, uses, maintains, and protects personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. You are encouraged to review the Privacy Policy carefully, as it forms an integral part of your use of the Services.

4. Information We Collect

We may collect personal information, including:
(a) Contact information (name, phone number, email address);
(b) Demographic details (date of birth, address);
(c) Health-related information necessary for treatment;
(d) Insurance and billing information; and
(e) Automatically collected data (IP addresses, device information, session metadata) for website functionality and healthcare operations.
Health and billing information is required for treatment and payment, while other data may be optional.

5. How We Use Your Information

We use your information to:
(a) Provide, coordinate, and manage your healthcare services;
(b) Bill and collect payment for services;
(c) Conduct healthcare operations, such as quality improvement audits or service enhancements;
(d) Send appointment reminders and updates via SMS, email, or phone;
(e) Communicate about your treatment; and
(f) Share with attorneys or other parties as authorized by you for legal actions, such as medical liens.

6. Sharing of Information

Your information may be shared:
(a) With other healthcare providers involved in your care;
(b) With health plans or insurers for billing and payment;
(c) With attorneys or parties as authorized by you for legal actions, such as medical liens; and
(d) As required by law, including for public health activities, court orders, or mandatory reporting (e.g., abuse or neglect).
Precision Neuro Recovery does not share SMS consent or personal information with third parties for marketing purposes.

7. Your Rights

You have the right to:
(a) Request a copy of your health records;
(b) Request corrections to your health information;
(c) Limit how we use or share certain information;
(d) Receive a copy of this Privacy Policy;
(e) Request an accounting of disclosures; and
(f) File a complaint with PNR or the U.S. Department of Health and Human Services.
To exercise these rights, contact us at casemanager@precisionneurorecovery.com or through our patient portal.

8. Your Choices

You may restrict communications or opt out of non-essential messages, such as promotional or informational updates, via SMS, email, or phone. Reply STOP to unsubscribe from SMS notifications, or contact us at casemanager@precisionneurorecovery.com to manage other preferences. Essential messages, such as treatment or billing communications, may still be sent as required. SMS communications comply with applicable guidelines, including CTIA standards for consent and opt-out. For details, see our Privacy Policy.

9. Our Responsibilities

Precision Neuro Recovery is required by law to maintain the privacy and security of your health information through strict administrative, technical, and physical safeguards. We use HIPAA-compliant Business Associates, such as document delivery and communication platforms, to process data securely. In the event of a data breach, we will notify affected individuals within 60 days, as required by HIPAA.

10. Changes to This Policy

We may update the Privacy Policy periodically. Changes will be posted at https://precision-neurorecovery.com and may be communicated via email or SMS, where feasible. Your continued use of the Services constitutes acceptance of the updated Policy.

11. Intellectual Property

All content on the Services, including text, graphics, logos, images, software, and patient portal interfaces, is the property of Precision Neuro Recovery or its licensors and is protected by copyright and other intellectual property laws. You may not modify, copy, distribute, or create derivative works without our prior written permission.

12. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, regarding the operation of the website and healthcare platforms. However, clinical services are provided by licensed professionals in accordance with applicable standards of care.

13. Limitation of Liability

Precision Neuro Recovery, its affiliates, and their officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
(a) Use or inability to use the Services, including technical failures;
(b) Website or healthcare platform content; or
(c) User conduct.

14. Indemnification

You agree to indemnify and hold harmless Precision Neuro Recovery, its affiliates, and their officers, directors, employees, and agents from claims, damages, or costs arising from your intentional misuse of the Services or violation of these Terms, except where such claims result from PNR’s negligence or misconduct.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict-of-laws principles. PNR currently provides healthcare services through licensed providers in Arizona, Georgia, and Tennessee. To the extent that healthcare services are provided to a Patient while the Patient is physically located in one of these or any other jurisdictions where PNR providers are duly licensed, the applicable healthcare and professional-practice laws of the state in which the Patient is located at the time services are rendered shall apply, as required by law.

PNR may expand its services to additional states in the future, and these Terms shall be interpreted and applied in a manner consistent with all applicable state and federal healthcare laws and regulations.

16. Patient Location Acknowledgment:

By using PNR’s healthcare services, you acknowledge and agree that you must be physically located in a state where PNR providers are duly licensed at the time services are rendered. PNR currently provides services in Arizona, Georgia, and Tennessee, and may expand to additional states as permitted by law.

You are responsible for promptly notifying PNR of any change in your physical location before or during a scheduled appointment, as your location determines whether services may legally be provided. Notice may be given by contacting your case manager, emailing casemanager@precisionneurorecovery.com, or calling (520) 542-2044.

If you are located in a jurisdiction where PNR providers are not licensed at the time of service, PNR may be required to delay, modify, or discontinue services in order to comply with applicable state licensing and professional-practice laws.

17. Medical Liens

If you receive healthcare services under a medical lien agreement, you authorize PNR to share health and billing information with your attorney or other parties involved in your legal action, as permitted by HIPAA and outlined in the lien agreement. Such sharing supports payment for services via settlement, judgment, or verdict proceeds.

The Services may involve electronic agreements, including these Terms or medical lien agreements. Electronic signatures shall have the same legal effect as original signatures, in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable states laws.

18. Changes to These Terms

PNR reserves the right to modify, update, or revise these Terms at any time, as permitted by applicable law. Any changes will become effective upon posting the updated Terms on https://precision-neurorecovery.com/or through applicable patient portals, unless a later effective date is expressly stated.

Your continued use of the Services after such changes constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue use of the Services and contact PNR regarding your care options.

19. SMS Terms of Service

By opting into SMS communications, including but not limited to those through our website, patient portal, or health services, you agree to receive SMS messages from Precision Neuro Recovery. These messages may include appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies based on your treatment needs and interactions with PNR. Message and data rates may apply, as determined by your mobile carrier.

To opt out of SMS messages at any time, reply STOP to any message.

For assistance, reply HELP to any message or visit https://precision-neurorecovery.com/. Our Privacy Policy, available at https://precision-neurorecovery.com, governs the use and protection of your information, including SMS communications. These Terms of Service are available at https://precision-neurorecovery.com.

SMS communications are delivered through HIPAA-compliant platforms and comply with applicable guidelines, including CTIA standards for consent and opt-out. Precision Neuro Recovery does not share SMS consent or personal information with third parties for marketing purposes.

Contact Us

For questions about these Terms, contact us at:

Email: referrals@precisionneurorecovery.com

Tel: (520) 542-2044

Website: https://precision-neurorecovery.com/

Expert neurological care- within your reach.

Expert neurological care- within your reach.

Our Mission

Our Vision

Meet Our Provider

Dr. Roland Hamilton, Jr.

Our Services

Vestibular and Concussion Testing (VNG)

Neurological Evaluation

Follow-Up & Recovery

Medication Management

Contact Us

Precision Neuro Recovery Tempe

Opening Hours

Contact Us

Precision Neuro Recovery Tucson

Opening Hours

Privacy Policy

Terms and Conditions of Use

Expert neurological care- within your reach.

Expert neurological care- within your reach.

Our Mission

Our Vision

Meet Our Provider

Dr. Roland Hamilton, Jr.

Our Services

Vestibular and Concussion Testing (VNG)

Neurological Evaluation

Follow-Up & Recovery

Medication Management

Contact Us

Precision Neuro Recovery Tempe

Opening Hours

Contact Us

Precision Neuro Recovery Tucson

Opening Hours

Privacy Policy

Terms and Conditions of Use

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